From a former LastPass user now using Dashlane..

Despite the forever clunky terrible user interface and the infamous security breach, LastPass was always quite serviceable and very useful, something that I used for several years.. Since it’s inception though, the competition has stiffened with the likes of new apps such as Dashlane that bring a much more comprehensive feature set and an overall better user experience.

When comparing both in their current state, I think Dashlane has the superior implementation for things like browser plugins, security notes, payment cards, account management and autofill capabilities. I can’t speak for their mobile apps since I’ve only used Dashlane’s and that was is so-so (I’m definitely not a huge fan) and my brief attempt at using Dashlane’s auto password changed failed as well (the status of my changes hung at “Preparing…”).

Finally, I would say that it’s a breathe of fresh air that LastPass at least attempt to overhaul their UI, at least with a dedicated app. It’s not a huge deal breaker since it’s value is mainly in security and storing of passwords, but it just wasn’t very intuitive, so I appreciate that they’re now giving some attention to adding to the user experience. It’s going in the right direction, but still a bit behind Dashlane in many respects..

Right now, things clearly need work with the app. It’s buggy and some areas have inherited the sense of “clunky” from the old days. I’ll keep it installed however, and will keep an open mind! Looking forward to things to come..

Some specific feedback:

* Secure Notes “Note Type” dropdown field doesn’t expand when clicked anywhere over the region like it does with a web form, only when clicking on the chevron.
* Secure Notes Fields width exceed the viewing area. Referring to the fields that are displayed when a “Note Type” is selected.
* Credit Cards: Would be nice if this had it’s own section rather than being tied to an address. I know it’s sensible to attach a credit card to an address, but what if the user had multiple credit cards? They would be entering the same address details over and over. I wonder if it’s easier to split these into two separate sections entirely to give it a sense of modularity and to reduce redundancy / data integrity.
* Favorites is a cool idea! Can the favorites be multi-purpose so that rather than being limited to logins, they can apply to everything you can create?

Danny Tam about LastPass Password Manager, v3.2