Lastpass used to be pretty decent, after being acquired by Log Me In, Not so much

Before being acquired by LogMeIn, Lastpass was a pretty decent application with proper support and applications that were secure and relatively reliable. With the LogMeIn merger they have become bogged down in app design instead of focusing on maintaining functionality. As websites have changed the login methods, from having user id and password on one screen to having the user id on one screen and the password submitted on a different screen, it can be setup in lastpass but requires some creative entry. To further complicate matters a number of websites have implimented some code in their sites which prevents lastpass from plugging in the user id and/or password. All lastpass would need to do is display a help window indicating the website has blocked the attempt to insert the password and to clck here to copy the password so the user can manually paste it in the field. Every time I have run into the website blocking the fill of information it’s because the website has blocked it. I’ve even had a website that would not allow me to paste a password in the password field. All of these are understood barriers, but instead of focusing on alternative ways to fill the password or work with the sites to come up with a way which would satisfy both providers they ignore it and work on the color and layout of their UI. To further errode the support this app is still in version 3 of last pass but all the plugins (OS X & win) and platforms are on version 4. This has caused the app to block my access to my secure notes or form fills, but only temporarily and only from the Mac App. The plugins and extensions still work fine, it’s just the lack of taking a user’s feedback as valid. Even when you try to point out that their website says one thing and they are instructing something else. They don’t get it and the wrong information still lays out on their site causing additional confusion and never getting resolved. I have had premium for 5 years but if they can’t get it together I’m going to explore alternatives.

Wizbang Trainer about LastPass Password Manager, v3.15